Meet Hai Huang, Senior Operations Coordinator, Ovation Genetics
Hai Huang serves a key role in Ovation Genetics, connecting our partner fertility clinics, IVF labs and genetics lab while managing logistics for complex testing cases.
How Did You Get Into Your Line of Work?
I was a teacher and then a business co-owner before joining Ovation. After we moved from California to Tennessee, my husband still runs the business while I got a chance to know about Ovation and decided to start my new career here.
What’s an Average Day Like for You?
My average day involves various tasks related to PGT cases management.
I start my day by checking emails and messages, and prioritizing my responses based on urgency and importance. During the day, I follow up on the PGT-A and complex PGT cases, coordinating among different parties to ensure the cases are processed in a timely manner and appropriately. I process test orders, collect paperwork, and distribute reports when they are ready.
As a senior operations coordinator, I also train our new team members, oversee the Operations team, make templates and protocols, manage portals and databases, and work with lab management and team to ensure that goals are met.
Every day here is filled with excitement and a sense of accomplishment.
What’s Your Favorite Part of Working for Ovation?
The most enjoyable aspect of working for Ovation is being part of a team that provides families and individuals with valuable information and helps them make informed decisions. It is fascinating to contribute to a positive impact on people’s lives. Additionally, I find it a lot of joy working with our amazing team!
Why Is Ovation’s Work So Important?
Ovation’s work increases the chances of a successful pregnancy and reduces the likelihood of genetic disorders or chromosomal abnormalities in the embryo. Genetic testing has become an important tool for IVF, allowing for more informed decision-making about which embryos to transfer, and helping to improve the chances of a healthy pregnancy and a healthy baby.
What Do You Like To Do Outside of Work?
I like to travel, hike and garden over weekends. Me and my husband’s new hobby is to drive several hours to visit our son, who is a freshman at Ohio State. We enjoy the quality time of focusing on each other and chatting all the way back, as we both are very busy Monday through Friday.